@font-face{font-family:"Renne Noto Sans";src:url("/piloto-bg/fonts/noto-sans-regular.woff2") format("woff2");font-weight:400;font-style:normal;font-display:swap}
@font-face{font-family:"Renne Noto Sans";src:url("/piloto-bg/fonts/noto-sans-medium.woff2") format("woff2");font-weight:500 600;font-style:normal;font-display:swap}
@font-face{font-family:"Renne Noto Sans";src:url("/piloto-bg/fonts/noto-sans-bold.woff2") format("woff2");font-weight:700;font-style:normal;font-display:swap}
@font-face{font-family:"Renne Libre Bodoni";src:url("/piloto-bg/fonts/libre-bodoni-variable.woff2") format("woff2");font-weight:400 700;font-style:normal;font-display:swap}
:root{--paper:#f7f2e8;--card:#fffefa;--ink:#302820;--muted:#74685e;--brown:#6e5944;--line:#eadfce;--green:#356148;--red:#924e3d;font-family:"Renne Noto Sans",Arial,sans-serif;color:var(--ink);background:var(--paper);font-synthesis:none}*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button,a,input,textarea,select{touch-action:manipulation}button{cursor:pointer;min-height:48px;border-radius:12px;border:1px solid transparent;background:var(--brown);color:white;padding:13px 22px;font-weight:600}button:disabled{opacity:.5;cursor:default}button.secondary{background:transparent;border-color:var(--line);color:var(--brown)}button.link{background:none;color:var(--brown);padding:8px;min-height:40px}a{color:var(--brown)}:focus-visible{outline:3px solid #c08b36;outline-offset:3px}header{max-width:1140px;margin:auto;padding:24px 28px 18px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);gap:12px}.brand{font-family:"Renne Libre Bodoni",Georgia,serif;font-size:42px;letter-spacing:-2px;line-height:.9}.brand small{display:block;font:10px "Renne Noto Sans",Arial,sans-serif;letter-spacing:2.5px;margin-top:10px;text-transform:uppercase}.topnav{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.topnav button{font-size:13px}.wrap{max-width:1060px;margin:36px auto;padding:0 24px 36px}.narrow{max-width:540px}.eyebrow{text-transform:uppercase;letter-spacing:2px;font-size:10px;font-weight:700;color:var(--brown)}h1,h2,h3{font-family:"Renne Libre Bodoni",Georgia,serif;font-weight:normal;margin:12px 0 18px;line-height:1.12}h1{font-size:40px}h2{font-size:29px}h3{font-size:23px}p{line-height:1.55}.muted{color:var(--muted);font-size:14px}.badge{display:inline-flex;border:1px solid var(--line);border-radius:20px;font-size:11px;padding:7px 10px;background:#fffaf0;color:var(--muted)}.badge.good{background:#eaf2e9;color:var(--green);border-color:#c9ddca}.panel{background:var(--card);border:1px solid var(--line);border-radius:22px;padding:28px;margin:22px 0}.login{margin-top:7vh}.login h1{font-size:36px}.field{display:block;margin:18px 0;font-size:14px;font-weight:600}.field input,.field select,.field textarea{display:block;width:100%;padding:14px;margin-top:8px;border:1px solid #d3c5b6;border-radius:10px;background:#fff;color:var(--ink)}.field textarea{min-height:95px;resize:vertical}.wide{width:100%}.notice{padding:12px 16px;background:#eee9df;border-radius:12px;font-size:13px;line-height:1.5}.error{color:#892d26;background:#fbece6;padding:14px;border-radius:12px;margin:16px 0}.table-tile{width:100%;max-width:320px;min-height:240px;background:var(--card);color:var(--ink);border:1px solid var(--line);text-align:left;padding:28px;display:flex;flex-direction:column;justify-content:space-between;box-shadow:0 8px 35px #46362406}.table-tile:hover{border-color:var(--brown)}.table-tile .number{font:64px "Renne Libre Bodoni",Georgia,serif;color:var(--brown)}.table-tile .cta{font-size:16px;color:var(--brown)}.staff-head{display:flex;justify-content:space-between;align-items:start;gap:20px}.qr-panel{text-align:center;max-width:530px;margin:24px auto;padding:24px}.qr-panel h1{font-size:35px}.qr{display:block;width:100%;max-width:400px;height:auto;margin:0 auto 16px;border-radius:4px}.foot{max-width:1060px;margin:20px auto;padding:20px 24px;color:var(--muted);font-size:11px;border-top:1px solid var(--line);line-height:1.5}.actions{display:flex;gap:10px;flex-wrap:wrap;margin-top:22px}.guest-brand{justify-content:center}.guest h1{font-size:39px}.stars{display:flex;justify-content:space-between;gap:4px;margin:24px 0}.stars button{font-size:41px;padding:4px;background:transparent;color:#c8bbac;min-width:45px;min-height:56px;border:0}.stars button.selected{color:#aa7627}.rating-label{text-align:center;color:var(--muted);min-height:22px;font-size:14px}.check{display:flex;gap:10px;align-items:flex-start;font-size:13px;line-height:1.5;margin:20px 0}.check input{width:18px;height:18px;flex-shrink:0;accent-color:var(--brown);margin-top:2px}.hidden{display:none!important}.success-icon{width:50px;height:50px;display:grid;place-items:center;border-radius:50%;background:#e8f0e4;color:var(--green);font-size:25px;margin-bottom:22px}.case-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.case-grid .panel{margin:0}.case-rating{font-size:18px;letter-spacing:2px;color:#aa7627}.case-head{display:flex;justify-content:space-between;gap:12px}.case-grid h2{font-size:26px}.reason{border-left:3px solid #c6b39a;padding-left:16px;margin:22px 0}.contact{padding:14px;background:#f2eee5;border-radius:12px;line-height:1.6}.stats{display:flex;gap:15px;flex-wrap:wrap;margin:22px 0}.stats>span{border-left:2px solid var(--line);padding-left:14px;color:var(--muted)}.stats strong{font-size:25px;color:var(--ink);margin-right:8px}.design-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:24px}.design-card{border:1px solid var(--line);border-radius:22px;background:#fffefa;overflow:hidden}.design-card .screen{padding:22px;min-height:340px}.design-card h2{font-size:27px}.design-card .caption{padding:16px;background:#eee9df;font-size:13px;line-height:1.5}.design-card .qr{max-width:260px}.design-card .number{font-size:60px;font-family:"Renne Libre Bodoni",Georgia,serif}.design-card .stars{margin:15px 0}.design-card .stars span{font-size:30px;color:#aa7627}.design-card .mock-input{border:1px solid var(--line);padding:12px;border-radius:9px;margin:10px 0;color:var(--muted);font-size:13px}.design-card button{width:100%;margin-top:16px}.design-card .check{font-size:11px}.design-note{border-top:1px solid var(--line);padding:18px 0;font-size:14px;line-height:1.65}pre{white-space:pre-wrap;font:13px/1.6 "Renne Noto Sans",Arial,sans-serif}.loading{padding:30px}@media(max-width:800px){.design-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.case-grid{grid-template-columns:1fr}}@media(max-width:540px){header{padding:20px}.brand{font-size:35px}.wrap{padding:0 20px 25px;margin-top:28px}h1{font-size:34px}.panel{padding:23px}.topnav{gap:0}.topnav button{font-size:12px;padding:8px}.staff-head{display:block}.table-tile{max-width:none;min-height:210px}.qr-panel{padding:15px}.guest h1{font-size:35px}.design-grid{grid-template-columns:1fr}.foot{padding:15px 20px}.stars button{font-size:39px;padding:2px}.badge{font-size:10px}.narrow .panel{margin-top:22px}}

.pin-input{font-size:30px!important;text-align:center;letter-spacing:12px;padding-left:24px!important}.pin-input::placeholder{color:#c5b8a9}

/* Official Renne assets and tokens, shared with the existing Renne web identity. */
header{max-width:none;padding:20px max(24px,calc((100vw - 1084px)/2));background:var(--brown);border-bottom:3px solid #e4b023;color:#fff;gap:24px}
.brand{flex:0 0 auto;letter-spacing:normal;line-height:1}
.brand-logo{display:block;width:182px;height:auto;max-width:100%;object-fit:contain}
.brand small{font-family:"Renne Noto Sans",Arial,sans-serif;font-size:8px;letter-spacing:1.35px;line-height:1.5;margin-top:7px;color:#f7f2e8;text-align:center}
header button.link{color:#fff}header button.link:hover{background:#ffffff15}header :focus-visible{outline-color:#e4b023}
h1,h2,h3{color:var(--brown)}button{font-weight:600}.stars button.selected,.case-rating,.design-card .stars span{color:#916512}
@media(max-width:600px){header{padding:17px 20px;flex-wrap:wrap;justify-content:center;gap:12px}.brand-logo{width:164px}.topnav{justify-content:center;gap:2px;width:100%}.topnav button{padding:8px 7px}.brand small{font-size:7px}.guest-brand{padding:18px 20px}.guest h1{font-size:34px}.stars button{min-width:0;flex:1}.guest .stars{gap:0}.qr-panel h1{font-size:32px}}
.performance{max-width:1180px}.performance h1{font-size:36px}.period{display:flex;gap:14px;align-items:end;flex-wrap:wrap}.period .field{margin:0}.period .check{width:100%;margin:0}.performance-stats{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin:26px 0}.performance-stats article{padding:20px;background:var(--card);border:1px solid var(--line);border-radius:16px}.performance-stats span,.performance-stats small{display:block;color:var(--muted);font-size:12px}.performance-stats strong{display:block;color:var(--brown);font-size:34px;line-height:1.6}.performance-stats strong small{display:inline;font-size:18px}.funnel{display:grid;grid-template-columns:repeat(5,1fr);gap:12px}.funnel div{padding:14px 8px;border-left:3px solid #e4b023}.funnel span{display:block;font-size:12px}.funnel strong{font-size:27px}.coverage-bars{display:grid;gap:7px;margin:24px 0}.coverage-row{display:grid;grid-template-columns:190px minmax(70px,1fr) 145px;gap:12px;align-items:center;padding:10px;background:transparent;color:var(--ink);font-size:12px;text-align:left;font-weight:400}.coverage-row:hover{background:#f3ecdf}.bar-track{appearance:none;width:100%;height:15px;border:0;border-radius:4px;background:#ebe3d6;overflow:hidden}.bar-track::-webkit-meter-bar{background:#ebe3d6;border:0;border-radius:4px}.bar-track::-webkit-meter-optimum-value{background:var(--brown)}.bar-track::-moz-meter-bar{background:var(--brown)}.table-scroll{overflow-x:auto}.performance-table{width:100%;border-collapse:collapse;font-size:12px}.performance-table th,.performance-table td{text-align:left;padding:14px 10px;border-bottom:1px solid var(--line);vertical-align:top}.performance-table th{color:var(--muted);font-weight:500}.performance-table small{display:block;color:var(--muted);font-size:10px;white-space:nowrap}.account-detail summary{cursor:pointer;line-height:1.6}.account-detail summary span{display:block;color:var(--muted);font-size:12px}.account-meta{display:grid;grid-template-columns:1fr 1fr;gap:20px;font-size:13px}.timeline{list-style:none;padding:0 0 0 18px;border-left:2px solid var(--line)}.timeline li{position:relative;margin:22px 0}.timeline li:before{content:'';position:absolute;left:-24px;top:4px;width:10px;height:10px;background:#e4b023;border-radius:50%}.timeline time{color:var(--muted);font-size:11px}.timeline p{font-size:13px;margin-top:5px}@media(max-width:700px){.performance-stats{grid-template-columns:1fr 1fr}.performance .panel{padding:18px}.period .field{width:calc(50% - 7px)}.period button{flex:1}.funnel{grid-template-columns:1fr 1fr}.coverage-row{grid-template-columns:1fr 95px;gap:6px}.coverage-row .bar-track{grid-row:2;grid-column:1/-1}.coverage-row>span:last-child{text-align:right}.account-meta{grid-template-columns:1fr;gap:0}.performance-table{min-width:660px}.performance-stats strong{font-size:29px}.performance h1{font-size:31px}}

.distribution-message{display:block;box-sizing:border-box;width:100%;resize:vertical;border:1px solid #d3c5b6;border-radius:10px;padding:14px;font:inherit;line-height:1.5;background:#fff;color:inherit;margin-bottom:14px}

/* BG embedded view: scoped to guest pages; staff and follow-up panels retain their layout. */
body:has(.integrated-guest) .guest-brand{background:white;color:var(--ink);border:1px solid var(--line);border-bottom:1px solid #eee;max-width:390px;margin:18px auto 0;padding:12px 24px;border-radius:14px 14px 0 0;justify-content:flex-start}
body:has(.integrated-guest) .guest-brand .brand-logo{width:120px}
body:has(.integrated-guest) .guest-brand .brand small{display:none}
.integrated-guest{width:390px;max-width:100%;margin:0 auto;padding:0;background:white;border:1px solid var(--line);border-top:0;border-radius:0 0 14px 14px;overflow:hidden;font-family:Arial,sans-serif}
.integrated-guest h1{font:500 15px/1.4 Arial,sans-serif;color:#222;margin:0}.integrated-entry>h1{display:inline-block;margin:18px 0 0 24px}.compact-value{float:right;margin:20px 24px 0 4px;font:12px Arial;color:#84756a}.integrated-guest #opinion{padding:0 24px 16px}.integrated-guest .stars{justify-content:flex-start;gap:4px;margin:6px 0}.integrated-guest .stars button{flex:0 0 40px;min-width:40px;min-height:44px;padding:0;font:28px Arial;border-radius:6px}.integrated-guest #rating-label{display:none}.integrated-guest #save-opinion{width:auto;min-height:40px;padding:8px 18px;font-size:13px;margin-top:6px}.integrated-guest #details h2{font-size:22px}.integrated-guest .field input,.integrated-guest .field textarea{font-size:16px}.integrated-guest .check{font-size:12px}.compact-rating{padding:16px 24px 12px}.compact-heading{display:flex;justify-content:space-between;gap:8px;align-items:center}.compact-heading>span{font-size:12px;color:#84756a}.compact-saved-stars{display:flex;gap:4px;margin:6px 0}.compact-saved-stars span{display:inline-block;width:40px;font:28px/44px Arial;color:#bbb}.compact-saved-stars .rated{color:#916512}.saved-note{font-size:11px;color:#74685e;margin:0}.embedded-bg{border-top:1px solid #eee}.bg-source{padding:10px 24px 0;font:11px/1.6 Arial;color:#777}.bg-source a{display:inline-block;padding:7px 0;color:#75503d;text-decoration:underline}.bg-window{height:1130px;overflow:hidden;background:white}.bg-frame{display:block;width:100%;height:1830px;border:0;transform:translateY(-700px)}.bg-after-navigation{height:75dvh;min-height:450px}.bg-after-navigation .bg-frame{height:100%;transform:none}.compact-another{font:12px Arial;margin:12px 24px 20px;width:calc(100% - 48px)!important;min-height:40px;padding:10px}.integrated-guest .error{margin:12px;font-size:13px}
@media(max-width:430px){body:has(.integrated-guest) .guest-brand{margin-top:0;border-radius:0}.integrated-guest{border-radius:0}.integrated-guest .stars{gap:4px}}
.integrated-guest #rating-label{display:block;text-align:left;font:11px/1.4 Arial,sans-serif;min-height:16px;margin:2px 0 4px}

/* Approved BG customer identity. Staff tools retain Renne identity. */
@font-face{font-family:BGRedHat;src:url(fonts/red-hat-400.ttf) format('truetype');font-weight:400;font-display:swap}
@font-face{font-family:BGRedHat;src:url(fonts/red-hat-600.ttf) format('truetype');font-weight:600;font-display:swap}
html:has(body.bg-customer){background:#fff}
body.bg-customer{background:#fff;color:#242429;--paper:#fff;--card:#fff;--ink:#242429;--muted:#6b6b70;--line:#eee;--brown:#242429;font-family:BGRedHat,Arial,sans-serif}
body.bg-customer .bg-brand-header{display:block;width:390px;max-width:100%;padding:18px 24px 16px;margin:0 auto;background:#fff;border:0;border-bottom:3px solid #ffda22;border-radius:0;box-shadow:none}
body.bg-customer .bg-brand-header img{display:block;width:154px;height:auto}
.bg-customer .bg-restaurant{width:390px;max-width:100%;margin:0 auto;padding:17px 25px 15px;border-bottom:1px solid #eee}
.bg-customer .bg-restaurant p{font-size:10px;letter-spacing:1.6px;color:#707075;margin:0 0 6px}
.bg-customer .bg-restaurant h1{font:600 17px/1.35 BGRedHat,Arial,sans-serif;margin:0;color:#242429}
.bg-customer .guest{width:390px;max-width:100%;font-family:BGRedHat,Arial,sans-serif}
.bg-customer .integrated-guest{border:0;border-radius:0;box-shadow:none;background:#fff}
.bg-customer .integrated-guest h1{font:400 14px/20px BGRedHat,Arial,sans-serif;color:#242429}
.bg-customer .integrated-entry>h1{margin:16px 0 0 25px}
.bg-customer .compact-value{margin:19px 25px 0 4px;font:400 11px/16px BGRedHat,Arial,sans-serif;color:#6b6b70}
.bg-customer .integrated-guest #opinion{padding:0 25px 15px}
.bg-customer .integrated-guest .stars{justify-content:flex-start;gap:0;margin:1px 0 3px}
.bg-customer .integrated-guest .stars button{flex:0 0 25px;width:25px;min-width:25px;height:44px;min-height:44px;padding:0;display:flex;align-items:center;justify-content:flex-start;border:0;background:transparent;border-radius:0;color:#c9c9cb}
.bg-customer .integrated-guest .stars button.selected{color:#ffda22}
.bg-customer .stars svg{width:26px;height:26px;flex:none;fill:currentColor}
.bg-customer .stars .filled{display:none}.bg-customer .stars button.selected .filled{display:block}.bg-customer .stars button.selected .outline{display:none}
.bg-customer .integrated-guest #rating-label{display:none}
.bg-customer .embedded-bg{border-top:1px solid #eee}
.bg-customer #save-opinion{background:#ffda22;color:#333;border:0;border-radius:3px;font:600 13px BGRedHat,Arial,sans-serif;padding:14px 24px;min-height:46px}
.bg-customer h2{font:600 17px/1.4 BGRedHat,Arial,sans-serif;color:#242429}
.bg-customer #details{padding-top:18px;border-top:1px solid #eee;margin-top:18px}
.bg-customer .field{font-size:13px;font-weight:400}.bg-customer .field input,.bg-customer .field textarea{border:0;border-bottom:1px solid #ddd;border-radius:0;padding:12px 0;background:#fff;font-size:16px}
.bg-customer .check{color:#626269;font-size:12px}.bg-customer .compact-another{font:12px BGRedHat,Arial,sans-serif;border-radius:3px}
.bg-customer .guest .panel{background:#fff;border:0;box-shadow:none;border-radius:0}
@media(max-width:430px){body.bg-customer .bg-brand-header{padding-top:13px;padding-bottom:13px}body.bg-customer .bg-brand-header img{width:144px}}